M
MANTRA
Support

How can we help you?

Find answers to common questions or reach out to us directly. We're here to make your MANTRA experience seamless.

📬 Get in Touch

Have a question, feedback, or need help? Drop us an email and we'll get back to you.

We typically respond within 24 hours

FAQ

Frequently Asked Questions

MANTRA is an AI-powered emotional intelligence companion designed for India's Gen Z. It helps you track your moods, understand emotional patterns, build better relationships, and grow through daily intelligent check-ins — all powered by a multi-model AI architecture.

Absolutely. Your journal entries and conversations are encrypted and stored securely. We never sell your data. MANTRA is designed as a private, anonymous space — we don't require your real name, and your emotional data stays yours.

You can manage or cancel your subscription anytime through Google Play Store → Subscriptions → MANTRA. If you're on iOS, go to Settings → Apple ID → Subscriptions. Your access continues until the end of your billing period.

No. MANTRA is a wellness companion, not a medical or therapeutic tool. It does not diagnose, treat, or cure any mental health condition. If you're experiencing a crisis or need professional support, please reach out to a licensed therapist or use the helpline numbers provided in the app.

MANTRA uses a proprietary multi-model AI architecture optimized for emotional understanding. Different models handle different tasks — from empathetic conversation to pattern recognition to predictive insights — ensuring the best possible experience for each feature.

You can request complete account deletion by emailing us at vyomsingh12334@gmail.com with the subject "Account Deletion Request". We will permanently delete all your data within 48 hours of verification.

Try these steps: (1) Update to the latest version from Google Play / App Store. (2) Clear the app cache in your phone settings. (3) Restart your device. If the issue persists, email us with your device model and Android/iOS version and we'll troubleshoot it for you.

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Privacy First

Your emotional data is encrypted, never sold, and never used for advertising. You own your data — always.

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AI Transparency

MANTRA is an AI companion, not a therapist. Our AI provides emotional support and insights, but does not make clinical diagnoses.

🆘 In a Crisis?

If you or someone you know is in immediate danger or experiencing a mental health emergency, please contact professional help immediately: